In accordance with the Privacy Act 1988, Phones At Work has adopted and is bound by the ten (10) National Privacy Principles established by the Federal Privacy Commission and set out in the Act – see www.privacy.gov.au.
Phones At Work considers all personal, sensitive and health information of clients, suppliers, providers, partners and prospective employees (considered Phones At Work’s ‘consumers’ under the Act) to be private and only uses information collected and recorded to fulfil the mission of Phones At Work.
In abiding by the National Privacy Principles Phones At Work will:
- collect personal, sensitive and health information by fair, lawful and non-intrusive means
- only use information collected for the provision of quality IT & Telecommunications Support. In addition, information may be collected and recorded to satisfy Phones At Work’s legal obligations
- not disclose or distribute personal, sensitive or health information collected from its consumers without the consumer’s specific consent or unless required to do so by law. Phones At Work may distribute aggregated statistical information for reporting purposes, but information that is personally identifying will not be disclosed to third parties
- disclose, with consent, from time to time, personal, sensitive and health information to others for administrative and support purposes. This includes to individuals within Phones At Work and people providing services to Phones At Work, including specialist contractors & technicians
- take reasonable steps to ensure information collected is accurate, complete and up-to-date
- take reasonable steps to protect personal, sensitive and health information held from misuse, loss and unauthorised access, modification or disclosure
If a consumer believes that any of the personal, sensitive or health information held by Phones At Work regarding them is inaccurate, incomplete or out of date, they have the right, in accordance with the provisions of the Act, to make any updates or corrections.
Privacy issues arising within Phones At Work are to be discussed on a confidential basis with individual Senior Managers. Alternatively, if an individual believes that their privacy has been breached and this matter is unable to be resolved by the above mentioned methods, a complaint may be made in writing to the Managing Director, Phones At Work.
If you would like further information about the way Phones At Work manages the personal information it holds, please contact Phones At Work:
Email: admin @ phonesatwork.com.au
Phone: 07 5436 6111
Postal address:
Attention: Managing Director
Phones At Work
120 Sunset Dr
Little Mountain QLD 4551
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